User Guide for Foreigners

User Guide for using Cashbee Card(Pre-paid transportation card)

EZL Card(RF)

EZL Card(RF) is total prepaid card that can be used for not only transportation.

EZL Card(RF) Type

Width Type
CU, CU FRIENDS, eZL교통카드,eZL, eZL교통카드, 전국호환 교통카드, ONE CARD ALL PASS!, 국토교통부 인증

Vertical Type
pop, eZL교통카드, eZL

Where to Buy

All convenience store nationwide(CU, GS25, Seven Eleven, Emart24)

Where to charge

Convenience store(CU, GS25, Seven Eleven, Emart24)
Subway automatic charger

※ EZL Card(RF) can be charged with cash.(Maximum of 500,000won can be charged)

Where to Use

Korea Transportation : Bus, Subway, Taxi
Convenience Store(CU, GS25, Seven Eleven, Emart24)
Shopping(Lotte Supermarket, Lotte Mart)
Entertainment(Lotte Cinema)
F&B (Lotteria, Paris Baguette, Baskin Robbins, Dunkin Donuts, etc.)

How to get Refund

Refund available at convenience store.(Only the balance is less than 20,000won)
The price of card purchase is not refunded.
There is 500 won refund fee.

How to submit Customer Inquiries via Email

If you have any inquires, please send them to the email address below.
[Email Adress] : total003@myezl.com

When submitting a customer inquiry via email, please make sure to include the 16-digit number of the transport card you have or are currently using.

FAQ

[Usage]

Q. When using transportation, do I need to tag my transportation card when I get off?

A.
Buses in Gyeonggi-do and Incheon will charge an additional fee for the next ride if you don't tag your transportation card when you get off. Please be sure to tag your transportation card when you get off.
Q. Will I be transferred if I change buses?

A.
You cannot transfer if you are riding the same route back-to-back (e.g., if you get off bus 35 and board bus 35, you cannot transfer; if you get off bus 35 and board bus 75, you can transfer).
Q. What happens if I don't tag my transportation card when I get off the bus?

A.
Transit discounts do not apply, and for Gyeonggi and Incheon buses, a penalty of KRW 700 will be charged for the next public transportation ride.
Q. Can I use EZL CARD (RF) in taxis?

A.
Yes, you can pay in taxis that have EZL's payment terminals installed. Let the driver know that you are paying with a transportation card.
Q. I used the bus, but I think I was charged the wrong fare.

A.
If a transportation fare is paid in error, we need to see the following information so we can provide you with the correct guidance ① transportation card number, ② date and time of use, ③ boarding or alighting stop, ④ payment attempt, and ⑤ other information. Please email us the above information. Please note that any additional fares incurred as a result of not tagging your transportation card upon alighting are non-refundable.

[Balance]

Q. How do I check my transportation card balance?

A.
The balance is displayed when you pay with your transportation card. You can also check your transportation card balance at convenience stores (CU, GS25, Seven Eleven, Emart 24) or EZL Card charging stations that accept EZL Card (RF).

[Refund]

Q. How do I refund my transportation card balance?

A.
Transportation card balances can be refunded at convenience stores nationwide. Note that a refund fee applies.(Only amounts of 20,000 or less will be refunded in KRW)
Q. Can I get a refund if I lose my EZL CARD(RF)?

A.
Prepaid transportation cards are bearer cards, so you can’t pause or refund transactions. You can only reload balances and refunds if you have a physical card.

Cashbee Card

Cashbee Card is Lotte total prepaid card that can be used for not only transportation

Cashbee Card Type

Card Type
Watch Type
Accessory Type

Sticker Type

Tagless sticker

Cashbee sticker card for iPhone. Purchase